Monil - Alerts / notifications not working for grouped animals – Incident details

This incident has been resolved.

A fix has been deployed and verified, and Escape Alerts and push notifications for grouped animals are now working as expected.

Thank you for your patience while we worked to resolve this issue.

The fix has now been deployed and verified. Escape Alerts and push notifications for grouped animals are working as expected again. We will continue to monitor the system to ensure everything remains stable. Virtual fencing has not been affected and continues to function normally.

We have identified the root cause of the issue and are working on a fix. Escape Alerts and push notifications for grouped animals remain affected. Virtual fencing continues to work as expected.