Monil - Alerts / notifications not working for grouped animals – Incidentdetaljer

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Alerts / notifications not working for grouped animals

Löst
Partiellt avbrott
Började ungefär en månad sedanVarade ungefär två timmar
Uppdateringar
  • Löst
    UTC
    Löst

    This incident has been resolved.

    A fix has been deployed and verified, and Escape Alerts and push notifications for grouped animals are now working as expected.

    Thank you for your patience while we worked to resolve this issue.

  • Monitorerar
    UTC
    Monitorerar

    The fix has now been deployed and verified. Escape Alerts and push notifications for grouped animals are working as expected again. We will continue to monitor the system to ensure everything remains stable. Virtual fencing has not been affected and continues to function normally.

  • Identifierat
    UTC
    Identifierat

    We have identified the root cause of the issue and are working on a fix. Escape Alerts and push notifications for grouped animals remain affected. Virtual fencing continues to work as expected.

  • Undersöker
    UTC
    Undersöker
    Grouped animals are not getting alerts / notifications. We are working on finding the root cause. Note that fencing functionality is unaffected by this.